SocietyOne ("we", "our", or "us") values your privacy. This Privacy Policy explains how we collect,
use, disclose, and safeguard your information when you use the SocietyOne mobile application.
Your privacy is important to us.
We collect only the information necessary to provide secure and reliable society management services.
We never sell your personal information.
1. Information We Collect
Personal Information
- Full Name
- Mobile Number
- Email Address (optional)
- Profile Photo (optional)
- Society and Flat Details
- User Role (Resident, Admin, Treasurer, Committee Member)
Payment Information
- Maintenance Amount
- Transaction Reference
- Payment Date & Time
- Payment Receipts
- UPI Payment Details
We do NOT store your debit card, credit card or bank account information.
Documents & Media
- Payment Screenshots
- Profile Images
- Society Documents
- Uploaded Files
Device Information
- Android Version
- Device Model
- App Version
- Crash Logs
- Diagnostic Data
- IP Address
2. Why We Collect Information
- Create and manage user accounts
- Verify society membership
- Authenticate users securely
- Generate maintenance receipts
- Send notifications
- Improve application performance
- Provide customer support
- Prevent fraud and unauthorized access
3. Permissions Used
| Permission |
Purpose |
| Internet |
Authentication, data synchronization and cloud services. |
| Camera |
Capture payment screenshots and profile photos. |
| Photos & Media |
Select and upload documents or images. |
| Notifications |
Maintenance reminders, notices and alerts. |
4. Third Party Services
SocietyOne uses trusted services including:
- Firebase Authentication
- Firebase Firestore
- Firebase Storage
- Firebase Cloud Messaging (FCM)
- Firebase Crashlytics (if enabled)
- Firebase Analytics (if enabled)
- Google Play Services
5. Data Security
We use industry-standard security measures including encrypted communication,
secure cloud infrastructure and access control to protect your information.
6. Data Sharing
We never sell your personal information.
Your information may be shared only:
- With authorized society administrators.
- With trusted service providers.
- When required by law.
- To prevent fraud or misuse.
7. Data Retention
Your information is retained only as long as necessary to provide services,
maintain records or comply with legal requirements.
8. Your Rights
You may request to:
- Access your personal information
- Correct inaccurate information
- Delete your account
- Request data removal
- Withdraw consent where applicable
9. Children's Privacy
SocietyOne is not intended for children under the age of 13.
We do not knowingly collect personal information from children.
10. Account Deletion
Users may request account deletion by contacting our support team.
Data will be deleted unless retention is required by applicable laws.
11. Changes to this Policy
This Privacy Policy may be updated periodically.
The latest version will always be available on this page.
12. Contact Us
SocietyOne Support
Email:
support@societyone.in
Website:
www.societyone.in
Google Play Data Safety
- We do not sell user data.
- Data is encrypted during transmission.
- Users can request account deletion.
- Only required permissions are requested.
- Personal information is protected using industry-standard security practices.